Orders

Simply browse our collection, choose your favorite items, select your size, and click Add to Cart. Once you’re ready, proceed to checkout and complete your purchase securely.

Orders can only be canceled within 5 minutes of being placed, as we begin processing immediately. If you need to cancel, please email info@chicagoboutique.com right away with your order number.

If you contact us quickly after placing your order, we may be able to make changes such as size, color, or address updates before it’s processed. Please email us right away at info@chicagoboutique.com with your order number and requested changes.

We always recommend double-checking your details before completing your purchase to avoid any delays.

Please contact us immediately at info@chicagoboutique.com with your correct address and order number. If your order hasn’t shipped yet, we’ll update it for you.

No, you can check out as a guest. However, creating an account allows you to view order history, save your details, and track your purchases easily.

Shipping & Delivery

Our delivery time is typically 7–12 business days after your order is processed. You’ll receive a tracking number once your package ships.

Yes! We ship worldwide. Shipping fees and delivery times vary by destination.

After your order ships, you’ll get a confirmation email with your tracking number. You can follow your shipment anytime via the “Track Your Order” page on our website.

We work with the best available shipping carriers in your area to ensure fast and reliable delivery for every order.

Returns & Exchanges

Yes, we offer free shipping USA-wide on all orders to make your shopping experience as smooth and enjoyable as possible.

Yes! Please contact info@chicagoboutique.com to request a return or exchange. Include your order number and the reason for your return. Items must be unworn, unwashed, and in their original packaging.

You can return or exchange your order within 3O days of receiving it.

We’re so sorry! Please email info@chicagoboutique.com with your order number and a photo of the item. We’ll send you a replacement free of charge right away.

Once your return is received and inspected, we’ll issue a refund to your original payment method within 5–10 business days.

Promotions & Sales

Yes! During our Sale: Extra Discount event, you’ll receive automatic savings at checkout:

  • Add 2 items → 10% off
  • Add 3 items → 15% off
  • Add 4 items → 20% off

    You can mix and match any item — no code needed.

Yes, any eligible discounts are automatically applied as soon as you add qualifying items to your cart — no code needed.

Payments

We accept the following secure payment options:

  • Credit Cards (Visa, Amex, Mastercard)
  • PayPal
  • Apple Pay
  • Google Pay

Yes — all transactions are processed securely with SSL encryption. Your personal and payment details are always protected.

Product & Sizing

Please refer to our Size Guide on each product page for detailed measurements.

If you’re between sizes, we recommend sizing up for a more comfortable fit.

Always check the care label inside your garment first.

General care tips:

  • Wash at 30°C on a gentle cycle
  • Separate colors before washing
  • Use a mild detergent
  • Do not tumble dry — air dry your garments instead
  • Iron on a low setting if needed

Taking good care of your clothing helps preserve color, fabric quality, and fit.

Contact

If you have any questions, please don’t hesitate to reach out.

📧 info@chicagoboutique.com

We aim to reply to all messages within 24 hours.

🕘 Mon–Fri: 09:00 – 17:00

🕐 Sat–Sun: 09:00 – 15:00